Welcome to The Uniformer, a podcast devoted to the companies, teams, and individuals who provide uniforms, image apparel, and equipment to hundreds of millions of workers across the world. We are the Network Association of Uniform Manufacturers and Distributors, the NAUMD.
Episodes
7 hours ago
7 hours ago
37 min
In this episode of The Uniformer, Rick Levine sits down with Gavin Rich, President of Tough Duck, to talk about how one of North America’s long-standing workwear companies is adapting to a changing market.
Gavin shares the story of Tough Duck’s family roots, dating back to 1939, and how the company evolved from traditional workwear into a major player in high-visibility safety apparel. The conversation explores the growing role of workplace safety regulations, the shift toward lighter, more comfortable and better-fitting garments, and the importance of innovation in fabrics, cooling technology, stretch, durability and fit.
They also discuss Tough Duck’s expanding women’s line, the need for true size inclusivity in uniform programs, and why quality and longevity remain central to the company’s value proposition. Gavin offers insight into global manufacturing, explaining why overseas production today is increasingly about access to advanced technology and innovation, not just lower costs.
The episode also touches on sustainability, family-business succession, ERP systems, AI, authenticity and the challenge of staying ahead in a fast-moving industry.
A wide-ranging conversation about safety, workwear, family business and the future of the uniform industry.
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